AVEN Support Center
How can we help?
Search below or browse by topic: accounts, discovery, messaging, safety, and billing.
AVEN is still in preparation. The app guidance below describes what we are building. Details may change before launch.
Worried about something? Go straight there.
Safety, privacy, and account help live in one connected system, no hunting required.
- Someone is harassing meReporting, blocking, and safety guidance
- My privacy and dataWhat we hold, your rights, and how to ask
- I want to delete my accountErase your account and see what we keep
- I can’t get into my accountLocked out? Write to our team
- Billing and subscriptionsHow billing would work, if we ever offer it
- Legal and policy questionsPrivacy, terms, and cookie policies
Showing 23 articlesNeed to delete your account?
AVEN moves past the endless swiping catalog model. You get a daily limit on the introductions you send, plus a curated Today’s Introductions page, and when you introduce yourself you can attach a note about something specific on their profile, the thing that actually caught your eye.
Still have questions?
Tell us what happened, with enough detail that we can understand the problem, and we’ll take it from there. A person reads every message.
Regional information
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No additional regional support information has been published for everywhere yet. The global support information above applies everywhere, and this page remains fully readable.